A Personal Support Worker or PSW is an individual who is certified to perform personal care duties, transfers, lifts, etc. They are typically involved in both personal care tasks and incidental activities of daily living such as housekeeping, meal preparation, socialization, and companionship.
Do you have 24-hour care?
Yes, 24-hour care can be arranged even on short-term notice or an emergency basis.
Do you offer light house cleaning?
Yes, we can provide a homemaker to do light housekeeping on a regular basis. To keep the cost low, we use your home supplies and we do have a minimum of 2-hour visits weekly or bi-weekly. Our homemakers also provide meal planning and preparation and have certification in Housekeeping Basics and Senior Nutrition Specialist training.
What services do you provide?
Short Notice Services Available
Personal Care / Health Care / Home Support
Companionship Services
Respite Care
Palliative Care
Alzheimer's and Dementia Care
Overnight Care
24-hour Care
After Surgery Care
Grocery Shopping / Meal Preparations
Diet monitoring
Medication reminders
Pick up prescriptions
Help with correspondence
Laundry / House Cleaning
Shopping Assistance
Excursions for day trips
Assistance to Medical Appointments
Can you take my loved one's to their doctor appointments?
Yes, we can accompany them to medical appointments, shopping, errands or excursions by bus or taxi.
Is there a 'minimum' time for a shift?
Yes, however we invite you to speak with us first as every individual has a special circumstance where flexible scheduling can be accommodated.
What measures are your team members taking to protect against COVID-19?
The health and safety of our team and our clients are always our top priority.
During this global pandemic situation, we are taking additional steps to help keep everyone safe.
All team members have completed training on "Understanding Coronavirus" and "Battling COVID-19 in 2021" courses. Each team member wears all necessary Personal Protective Equipment (PPE ).
Additional measures include:
Daily health screenings for all team members before entering our clients' homes or retirement homes.
To find out more about the steps we are taking to protect your family and our staff, please call 613-769-1669.
Do you screen your team members?
Yes, all of our caregivers and PSWs are CPR and First Aid trained as well as provide us with a Vulnerable Sector Police/Criminal Record Check. Your safety is paramount to us. Our mature personnel are professional, tactful, educated and skilled in communications. These are the qualities we seek in those we trust to offer services to seniors and others. Our mandate is to treat clients with dignity and respect and to provide families respite without worry.
How much do your services cost?
As everyone has different needs, we charge on a case by case basis. Please contact us for an assessment.
How can I pay?
As everyone has different needs, we charge on a case by case basis. Please contact us for an assessment.
What is an Elderly Care Companion?
An Elderly Care Companion encourages clients to participate in activities and socialize with others. They provide companionship and accompany them to appointments or to run errands. All of our Companions have received Non-Medical Caregiver training.
What training do you provide your team members?
Every team member undergoes initial training to provide the utmost care and support to all of our clients, ranging from meal assistance to Alzheimer’s Disease training. Our team members are recognized by the Dementia Society of Ottawa and Renfrew County as Dementia-Trained Inclusive staff. We also provide Specialist training in Alzheimer’s, Palliative Care, Behavioural health, Diabetes, and more!
